Customer Testimonials
Everything about buying a new vehicle from this dealership was a no hassle purchase experience. I would definitely recommend this dealership.
Love this dealership. If you have a dream vehicle and you think you will never be able to get it we’ll let me tell you go see my man MR. ARVIN RITLILY he makes dreams happen. He has made mine happen 3 times so far. Do be afraid go see him he will work so hard and never give up till it happens.
Joseph Airport Toyota is a great place to purchase a vehicle. Eddie and Jamey will take great care of you and make the purchasing process so quick and easy. I highly recommend them.
We were looking for a used truck and looked around several dealers before coming to Joseph Airport Toyota. We met with Andy Davis who found the type of truck we were looking for. He also helped our daughter find the SUV she was looking for. We would definitely recommend Andy if you are looking for a used vehicle.
Their service is the best
Never had a bad experience. Staff has always been friendly. The service department is always super busy so they are not the fastest. Have patience they do good work.
Excellent service! They are always very nice and friendly
I was bummed out, nobody had the Tacoma I want. I dealt with Erin. And stopped by and sat down with Justin. Great guy. Told him what I wanted he assured me can get within couple months. So far, awesome experience!!😁👍
Good experiences with Joseph Airport Toyota team
Dependable good feeling longterm people during sales and service.
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Andrew Green is a Rockstar, Great personality and was a pleasure to deal with, this is our 2nd purchase from Joseph Airport Toyota and will definitely buy from them again if We need to
Very friendly/helpful people....My vehicle is always well taken care of. No complaints.
We went to Joesph Toyota looking for a pre owned Truck for our business, immediately Andy Davis came out to meet us, was as friendly as can be, he set up with a couple test drives. The truck we originally wanted was out of our price range, but Andy worked hard still trying to get us into it, finally finding us a cheaper truck that we were able to afford. Andy worked very Diligently to make sure we got into our truck, kept us up to date with the steps and everything. Definitely would recommend him anytime you need a ...
We went to Joesph Toyota looking for a pre owned Truck for our business, immediately Andy Davis came out to meet us, was as friendly as can be, he set up with a couple test drives. The truck we originally wanted was out of our price range, but Andy worked hard still trying to get us into it, finally finding us a cheaper truck that we were able to afford. Andy worked very Diligently to make sure we got into our truck, kept us up to date with the steps and everything. Definitely would recommend him anytime you need a ...
Take cars there for service. Never had any problem. People are very friendly.
Well, losing my Altima kinda hurt but... I finally got the Camry I've wanted for quite some time. Hopefully I bought the one you can get 300k out of. I couldn't be happier with this car and would highly recommend Steve Ryherd as the salesman you want to talk to. Top notch salesman in my opinion. After I bought the car I met Tim in the finance department, he was top notch as well. I couldn't be happier with the experience I had at Joeseph Airport Toyota and they just might have my business for life.
Always so helpful and staff is super nice. Of course im not an expert with car maintenance so the technicians are great with explaining everything so i can understand.
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Levi R. provided exceptional service when I came in for an oil change. I landed late from a flight, on a Friday nonetheless and drove right over to the Service Center in hopes to get an appointment. Levi hooked me up and fit me in. Levi kept me in tune with the progress and suggested fixes all the while, he NEVER pressured me in any of the fixes. Levi is a solid addition to the Joseph Airport Toyota team. Thank you Levi. Job well done.
AirportToyota is the best. They serviced my Tacoma on May 25 with oil change, tire rotation and the multi-point inspection. Levi kept me informed about everything including the recall work that they did also. Airport Toyota gets an A-1 or A+ rating from me because I know I can trust them
Arrived and was greeted right way Facility was clean and staff was friendly. Service tech provided a great tip that saved us from spending money on our service. Tire rotation and oil change was done . I love the inspection check sheet provided to let me know about status of the car and things to consider in the future. Items like status on cabin air filter, tire depth, etc. They rate each item as needs attention, items to check on as time goes by, and items that are in good condition. Always have had great service.
Very courteous and helpful. They set realistic expectations and keep you informed.
Scheduled service visit...no drama, efficient service
It is always a pleasant experience at this location. They make owning a Toyota worth it.
Always a pleasant experience
They was fantastic!!!!!! Loved my experience!!!! CK & Todd!!!!! Thank u so much my peeps!!!!!!
They take good care of your Toyota!
This is where we take my wife's car for its scheduled maintenance...we usually have to go on a Saturday and the wait is usually a hour...they need to have something there for us to eat while we're waiting....no donuts or popcorn.
I wasn't able to find the perfect used car for me yet due to the car shortage, but Ricky Nelson listened and is on the lookout from me. I am not even checking anywhere else because I finally found a salesman I trust! Give Rick a chance I'm sure you'll be happy.
Steve was excellent! Friendly and knowledgeable salespeople and staff.
I ordered replacement floormats for my Highlander online Monday. On Tuesday morning I had an email saying they were ready for pickup. They are exactly the same as the old ones and the price was good.
I purchased a vehicle from Joseph Airport Toyota on Saturday and Mike was very helpful , friendly, and a light. Good customer service there and I recommend this place to anyone who needs to get a car! They will guide you threw and help you with whatever they can. Thanks Joseph Airport Toyota!
Glad to called part of a Family that had welcomed my family. I had gotten my wife a new Car named Georgia and my new Truck our little 5 year old had named from a Disney Jr character named Bluey.
My family and I had recently gone to Joseph Airport Toyota to purchase a new vehicle. We had earned a great relationship with a gentleman named Mike Goldie. We had a previous encounter with him around Christmas. He had helped pick out a great vehicle for my wife 2 years ago after the Eve of Thanksgiving Holiday from total loss of a vehicle. The vehicle was passed down by my deceased father in law, earlier in September. The car had been totaled by a hit & run driver. My wife was okay, just shaken up, frazzled, and confused. We had gotten ...
Excellent customer service
I bought a new Toyota 4runner yesterday from this dealership. The weather was really bad, cold snowy day. Justin was very nice and helped me through the whole process. He even had the vehicle warmed up with the seat heater on. Nice touch. Thank you Justin and Joseph airport Toyota
Service department crew is friendly and knowledgeable! Great work crew!
Has a good service department but getting to expensive anymore. Have found other Toyota dealerships charge less and do same quality service.
MICHAEL GOLDIE IS THAT DUDE! VERY HELPFUL, GREAT CUSTOMER SERVICE ETIQUETTE. MADE OUR VISIT WORTH IT. DROVE OFF THE LOT WITH A 2017! TELL HIM PATRICE & JANE'SHA SENT YA! 😊
Great job.
I've purchased 2 vehicles from here and plan to continue business in the future!
Great group of people in service center...you need help ask for Isaiah Blackburn or Samantha.. they're awesome to work with
Fast service, easy scheduling on their site, and great customer service.
The service team was able to get me in for an emergency appointment (and a good thing too, because my engine might have been destroyed if I kept driving it!). Tom Thacker oversaw the handling of my car and his team managed to diagnose the problem that my car very quickly. He was able to give me a plan to keep it running. I will schedule future maintenance appointments here.
Warranty, rental, and service department offers great service and help when in a pinch. I had to get my car in for emergency repair and they were able to help within a half hour before close on a holiday weekend. They were very kind when I was clearly upset and only wanted to help.
Sales and service uncompromising. Prevention maintenance is the best.
It was great and I will Waite for the next service
Always happy with this group. They're very nice, knowledgeable, and honest about what needs to be done and what my options are.
Customer service awesome 👌
Service manager was very professional and kept me updated during my service. Also I felt respected as he advised me on what was needed and also what was not needed. Also very friendly. Entire staff was also great and my car was washed and ready to go. Great customer lodge.. long time customer.
So very helpful
The whole team that worked with us was great,especially Arvin! Walked in and left with a great car! Thanks
Great service and communication. Lounge area is very comfortable.
I have just finished my bankruptcy and had no vehicle and live in Delaware…Andy Davis contacted me and did everything needed before going an hour and half away. The trip was well worth it, thank you to all of you who helped me get on the road to rebuilding my credit!!!
Andy was great! He found me a better car than the one I was originally interested in. He also helped me get the car all the tuneups necessary to be fully road worthy long term.
Best place in Ohio to purchase a automobile.
Excellent service. Minimum waiting time. Superb scheduling and reminder systems. Oh... and Toyotas rock.
Took my car in for service and the service team were very professional and friendly.
I purchased my rav4 and our ram 1500 from from Arvin Ridley in used cars. I new what I wanted they didn't have it on there lot so he looked at other lots and helped me find what I wanted. He is awesome at helping you find what you want and making sure you are happy. I am confident that when I leave I will be happy with my purchase. Thank you Arvin for helping our family get the vehicles right for us.
My husband and I were looking for a blue 4 runner. Our salesman Nathaniel Todd did an amazing job finding us one. Everyone we came in contact with at Joseph Airport Toyota was super nice and very helpful. We are absolutely loving our new 4 runner. Thank you to everyone who helped make our buying experience simple and stress free. A very sincere thank you from Michelle Randle and Noel Shell.
Carl A. treated me like I was the most important person he ever met! Great service and great deal. I won't go anywhere else.
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