We've purchased several vehicles from Airport. They were always very friendly and courteous. Our salesman, Steve Ryherd, was extremely helpful in finding us the perfect car.

Stay away from there used cars and service dept! You have been warned. I bought a used car from them that had break issues. They were supposed to fix it. They never did, then offered me another car for 500 more. I test drove the car and found it acceptable, it went in for the '132 point' service check. Next thing I know it was leaking oil and a pulley was bad and they had found two disconnect aftermarket speakers, which they took. I brought it back, they said they would fix it. The car ended up being outsourced to a place in Tipp city. When I got the car back I could still smell oil burning, the inner panel, (door card) on the drivers side door was loose, the driver speaker didn't work anymore. They won't fix the door card. They kept telling me that they have lost money. I have never in all my years been so ripped off by a company that has a A+ rating. I would give them a F rating. They are a scam! I'm a senior and a widow, saved money for over a year to replace my broken Kia. This was a slap in the face. The service dept is shady and "outsources" work. I'm so sad, I trusted them and got crushed.

New car sales are great, my girlfriend purchased her 2022 Tacoma there and could not be happier. Used car sales, however, are another story. I purchased a 2020 Honda Accord there and it was not cheap clunker for 5k or something it was 24k Got it with half a tank of gas, dirty (dust on dash and marks on trim on inside easily wiped off) and no floor mats. Also they had slapped on some cheap Vietnamese tires (GeoDrive? what the xxxx is that). Tires supposedly new but missing a valve stem cap on front drivers side, also out of balance per Discount Tire, who were nice enough to re balance for free and put the missing stem cap back on. Will have to spend 800 bucks on decent Michelin tires once I have the money. Spent 200 bucks on good custom floor mats first thing and glad I did as it snowed soon after getting this car and all that melted snow would have soaked onto the carpet. Still pissed about the half tank of gas. When I purchased a used car from a Chevy dealer a few years ago, car as totally detailed, full tank of gas, new tires and floor mats. I wrote Joseph Airport Toyota GM Chris Hahn about my concerns and sales guy called me and offered to have car cleaned again. I think I will pass, Soft Touch Car wash in Centerville will do a better job. Bottom line is pass on their used cars, if you want to be treated right get a new one.

I took my Camery to them for ABS service they gave me an estimate to replace front wright speed sensor for $692 plus tax plus other charges. I took the car to another mechanic shop; the cost was $150 just to clean the sensor. The sensor was in excellent condition, and it has been operating perfectly since. If I did not have any mechanical background, I would have paid the $750 plus.

I purchased my rav4 and our ram 1500 from from Arvin Ridley in used cars. I new what I wanted they didn't have it on there lot so he looked at other lots and helped me find what I wanted. He is awesome at helping you find what you want and making sure you are happy. I am confident that when I leave I will be happy with my purchase. Thank you Arvin for helping our family get the vehicles right for us.

My husband and I were looking for a blue 4 runner. Our salesman Nathaniel Todd did an amazing job finding us one. Everyone we came in contact with at Joseph Airport Toyota was super nice and very helpful. We are absolutely loving our new 4 runner. Thank you to everyone who helped make our buying experience simple and stress free. A very sincere thank you from Michelle Randle and Noel Shell.

Went to test drive vehicle and salesperson I was given treated us like dirt blamed his behaver on lack of help even though they did not seem bizzy. And was very unprofessional, like we could not afford to purchase a vehicle and was wasting his time.

Carl A. treated me like I was the most important person he ever met! Great service and great deal. I won't go anywhere else.

Few of the service writers on the service desk are RUDE! Complained to service manage and GM of dealership. Nothing was done to correct the rude customer service given by these guys on the service desk. Was treated in a rude manner. Be little. Embarrassed. Talked down to. NO RESPECT given what so ever. If you like this type of treatment come here!

Kevin Dorsten was our salesman and the experience was awesome! He did what he could to get the best price and car for our needs. He made the process fast and I highly recommend!

Outstanding customer service with a smile! I spoke with Carl over the phone, approved by a lender before I arrived and I drove away with an exceptionally dependable vehicle the same day. The service was fast, friendly and upfront. Thanks to the gentlemen at Joseph Airport Toyota

Myron Fuller is hands down the best salesperson I've ever had the pleasure of working with!! Very informative and if he doesn't know the answer to something, he finds out!! Could not be happier with my experience at Airport Toyota Used Cars.

Outstanding experience on the purchase of a new Toyota Highlander today. Kevin Carter did an excellent jog throughout this entire process. Kevin is easy to work with and made the process fun. Great job. I have purchased several new vehicle through Kevin at this dealership. Jeff

We’re very pleased with the attention we received from Abbey. She is very knowledgeable and went over every feature of our Sante Fa Limited. We purchased two vehicles thru her. Also the service department is excellent. Our routine services were a breeze. Everyone in the service dept are on point, but Taylor Jacomet has always exceeded our expectations. Thank you all again.

I have bought two car's here and my Son and niece and nephew got there's here to I real like working with Mark Clement he makes it so nice to deal with this car lot I would recommend any one to deal with them everyone seem nice. 7/18/2018