Mission Statement

Joseph Airport Toyota - Our Core Values!

Joseph Airport Toyota is proud to serve the Greater Miami Valley area with quality Toyota vehicles. With models like the Camry, Corolla, Prius, Sienna and Tundra, we have something for every taste and need. Come visit us to see our vehicles and take one for a test drive.  If you're looking for a used car in the Miami Valley, we can assist you there as well. Visit our used car inventory page to see our large collection of pre-owned vehicles.

Joseph Airport Toyota is not just a Vandalia Toyota dealership; we also provide a full line of services dedicated to our Miami Valley customers. From Toyota service and auto repair performed by expert mechanics, to Toyota parts, to a car loan or lease, Joseph Airport Toyota is a smart choice for all your automotive needs.

Come in and say hi! We're located at 1180 West National RD in Vandalia, OH.

OUR VISION

Our vision is to forever remain the absolute best automotive dealership!

OUR MISSION

Our mission is to treat our associates, customers and our community with the utmost respect and dignity and achieve excellence by emphasizing trust, loyalty and ethics!

PEOPLE

We trust our associates as valuable members of our Joseph Airport Automotive Group Family and pledge to treat one another with loyalty, respect and dignity. We recognize and affirm the unique and intrinsic worth of each individual, whether associate or customer.

INTEGRITY

Integrity is never compromised. Our conduct is socially responsible and commands respect for our integrity and positive contribution to society. Our doors are open to women and men to meet our standards and share our visions.

DUTY

Fulfilling associates and customer needs is the prime reason for our company's existence. All associates have a responsibility to exceed customer expectations through quality service in a manner which will encourage long-term relationships.

COMMUNITY

We will support our community by encouraging our associates to actively participate in community service and we pledge as a company to strengthen our community with worthwhile involvement.

INVESTMENT

Profits are the result of how efficiently we provide customers with products and services that meet or exceed their needs. Profits enable us to invest in the future.

STANDARDS

  • Customers are continuously informed with openness and honesty as to the status of their transactions until completion.
  • Phone calls are answered and returned in a prompt and courteous manner.
  • Customers are provided a clean, comfortable facility.
  • Reasons for any dissatisfaction are identified and the appropriate corrective measures are taken immediately. Any associate that receives a customer or associate concern owns the concern and follows it through until the concern is resolved.
  • Associates are easily recognizable, identifiable and are professional in appearance and behavior.
  • Associates are provided a safe, comfortable environment, free of drugs, smoke and harassment and given access to up-to-date equipment and technology.
  • As members of the Joseph Airport Automotive Group Family, we are ambassadors of the company, whether on the job or off, and that will be reflected in our daily conduct.


true ;
  • AdChoices